Fixing HP Printer Not Printing Black on Both Sides: A Step-by-Step Guide

Experiencing the frustration of an hp printer not printing black color both sides can be a perplexing issue. However, fear not, as we’ve compiled a comprehensive step-by-step guide to help you troubleshoot and resolve this problem. By following these instructions, you’ll be able to enjoy seamless and efficient printing with your HP device once more.

Step 1: Check Ink Levels

Begin by ensuring that your black ink cartridge has sufficient ink. Navigate to your printer’s control panel or access the printer software on your computer to view the ink levels. If the black ink level is low, replace the cartridge with a new one.

Step 2: Clean the Print Head

Over time, the print head may become clogged, leading to poor print quality. Access your printer’s settings through the control panel or printer software on your computer and locate the option to clean the print head. Follow the on-screen prompts to initiate the cleaning process.

Step 3: Run a Print Head Alignment

A misaligned print head can cause printing issues. Use your printer’s control panel or software to initiate a print head alignment. Follow the prompts to ensure that the print head is correctly calibrated for optimal printing results.

Step 4: Check Print Settings

Verify that your print settings are configured correctly for double-sided (duplex) printing. Access the print settings through your computer’s print dialog box and ensure that the option for double-sided printing is selected. Additionally, confirm that the “Black Only” or “Grayscale” option is chosen, if applicable.

Step 5: Clean the Rollers

Dusty or dirty rollers can lead to feeding issues, causing printing problems. Gently clean the rollers with a lint-free cloth or a specialized printer roller cleaning kit. Refer to your printer’s manual for specific instructions on accessing and cleaning the rollers.

Step 6: Update Printer Drivers

Outdated or incompatible printer drivers can lead to printing errors. Visit the official HP website, locate the drivers for your printer model, and download the latest version compatible with your operating system. Install the drivers and follow any on-screen prompts.

Step 7: Perform a Firmware Update

Ensure that your printer’s firmware is up to date. Visit the HP support website and search for firmware updates specific to your printer model. Follow the provided instructions to install any available updates.

Step 8: Test Print

Once you have completed the above steps, perform a test print to check if the issue has been resolved. If black ink is now printing on both sides, you’ve successfully resolved the problem!


By following these step-by-step instructions, you can effectively troubleshoot and resolve the issue of an hp printer not printing anything on paper. Remember to consult your printer’s manual for model-specific instructions and seek professional assistance if needed. With a little patience and persistence, you’ll have your HP printer producing high-quality, double-sided prints once again.