LED SMD Screen display after-sales service instructions

In today’s highly developed market economy, after-sales service for any product in any industry is one of the important reference indicators. Without after-sales, there is no future.

Since the development of the LED SMD Screen display industry, there are no less than a thousand manufacturers, and competition is particularly fierce.

Provide on-site guidance for installation and debugging free of charge.
Free on-site guidance for 3-4 operators.
Provide remote debugging services for free.
From the date of completion of the display installation, our company provides a 2-year free warranty period.
Provide free on-site 24-hour technical support for major events.
Arrive on-site maintenance within 3 hours in this city, 12 hours in cities within the province, and 4 hours in other provinces. 48-hour on-site maintenance.
Display application software upgraded.
The company provides regular inspection services. Key projects provide comprehensive inspection services once in March, and ordinary display projects provide inspection services once in June.
Our company provides sufficient spare parts such as modules, power supplies, and wires for any display screen. Ensure customers’ normal use 24/7.
Create a file for each customer, which contains all the information of the display screen, so that the company can still provide customers with considerate services after replacement of company personnel.
The company has established a strong after-sales service department with unified management and standard services, always ready to answer your questions.
Deliver updated LED SMD Screen display market information to customers, know early when new products are launched, catch them all at once, fully grasp the market trends, Mustang helps you find the road to wealth.

Like traditional electronic products, you not only need to pay attention to the methods during use, but also need to maintain the display screen to make the large LED display SMD Screen last longer. Analyze several methods for using and maintaining large LED full-color display SMD Screen.

(1) Environment humidity

Ensure the environment where a full-color LED display is used maintains a constant humidity level and doesn’t let anything with moisture properties in.

Applying power to a full-color display screen containing humidity will cause corrosion of the full-color display screen components, thereby causing damage to the display product.

(2) Problems avoid

Passive protection and active protection can be used to avoid possible problems. Try to keep items that may cause damage to the full-color display as far away from the screen as possible. Wipe the screen gently when cleaning it. The likelihood of injury is reduced.

(3) Relationship with user

The large LED full-color display screen has a close relationship with our users, and it is also very necessary to do a good job in cleaning and maintenance. Exposure to wind, sun, dust, etc. in the outdoor environment for a long time will easily cause it to become dirty.

Dust will definitely accumulate on the screen over time. This needs to be cleaned in time to prevent dust from covering the surface for a long time and affecting the viewing effect.

(4) Power supply

The power supply is required to be stable and the grounding protection is good. When it is exposed to harsh natural conditions, including strong lightning, it should not be used.

(5) Strictly barred

It is strictly prohibited to allow water, iron powder and other metal objects that are easily conductive to enter the screen. The large LED SMD Screen display should be placed in a low-dust environment as much as possible.

If dust accumulates, it will affect the display effect, and if dust accumulates too much, it will damage the circuit. If water enters for any reason, please cut off the power immediately and contact maintenance personnel until the display panel inside the screen is dry before use.

(6) Switching sequence

The switching sequence of the LED SMD Screen display.

A: Turn on the LED display screen after turning on the control computer so that it can operate normally.

B: Before turning off the computer, turn off the LED display.

(7) When playing

Do not stay in the all-white, all-red, all-green, all-blue, etc. bright screen for a long time to avoid excessive current, excessive heating of the power cord, damage to the LED light, and affecting the service life of the display. The screen should not be disassembled or spliced at will!

(8) Recommended

It is recommended that the large LED SMD Screen display should rest for more than 2 hours a day. During the rainy season, the large LED display screen should be used at least once a week.

It is recommended that the screen be turned on at least once a month and illuminated for more than two hours each time.

(9) Surface of LED SMD Screen

The surface of the large LED SMD Screen display screen can be wiped with alcohol, or dusted with a brush or vacuum cleaner. Direct wipes with wet clothes are not recommended.

(10) Regular to do

The large LED SMD Screen display needs to be checked regularly to see if it is working properly and whether the circuit is damaged. If it does not work, it must be replaced in time. In case a circuit is damaged, it should be repaired or replaced as soon as possible.

Non-professionals are prohibited from touching the internal circuits of the LED SMD Screen display to avoid electric shock or damage to the circuits; if there is a problem, please ask professionals to repair it.

It is Mustang LED products that provide a better user experience to the end market, reaching a higher level than ever before. Radio and television, conferences, data centers, intelligent commands, monitoring centers, exhibitions, entertainment, education, telemedicine, and home theaters are a few of the situations where it has been widely used.