QuickBooks payroll service is widely used by small & medium sized businesses for precise tax submission and employee payroll. But internal issues like QuickBooks Error PS036 can sometimes put them in troublesome situations when they try updating the payroll service. If your QB payroll updates fail on your PC due to this error, this blog will help you review its causes and the solutions you can apply for this error.
Get in touch with QB professionals at +1-855-738-2784 for troubleshooting directions to counter the error.
Why QuickBooks payroll service fails to update due to this error?
You might encounter error PS036 when updating your payroll to the latest tax table and the software might crash after displaying the error code. The potential reasons your QBDT gets affected by this payroll error are mentioned below in detail-
- Your payroll service subscription isn’t active in QuickBooks due to a missed service renewal date or issues when you make the payment for re-subscription.
- The service key entered in your QB is incorrect or the software fails to update the payroll due to issues at the Intuit server’s end.
- The error can also emerge if the paysub.ini file fails to run in QB due to damage or insufficient folder permissions.
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Simple ways you can rectify the QB payroll issue
You primarily run into this error code when QuickBooks cannot verify payroll subscription and considers you an unauthorized user. The methods you must apply to counter the QB Payroll error are mentioned below-
Solution 1- Check your payroll subscription status and rewrite the service key
You’ll continuously run into a problem downloading payroll updates error PS036 until you verify your subscription to the service. You must also ensure that the service key entered in the software is correct and that your service status is active. QuickBooks won’t allow you to execute the payroll functions if you miss the service renewal date and the subscription expires. You need to apply the following steps to check your payroll service status and the service key-
- Open your QuickBooks and single-click the Employees menu.
- Select My Payroll services in the drop-down list and click the Manage Payroll service option.
- Enter the admin account details if the software asks you to sign-in to the Customer Account Management Portal (CAMPs).
- Select your payroll service and check that its status is Activated.
- Tap the Resubscribe Now option if you see Cancelled and follow the instructions to reactivate the service.
- Click the Edit option to view the service key and make sure it is correctly entered.
- Make the required changes in the service and enter it again before rebooting the software.
- Retry downloading the payroll updates after the software opens.
If the error code still emerges and blocks the payroll updates, move to the next solution.
Solution 2- Recreate the Paysub.ini file
QuickBooks stores your payroll subscription info in the paysub.ini file and can develop issues if the file fails to run while executing payroll functions. You need to recreate the damaged file as shown in the steps below-
- Open the file explorer and use its search bar to find the paysub.ini file.
- Right-click the Paysub.ini file and tap Rename in the options.
- Add ‘.old’ as an extension to the file and save it as Paysub.ini.old.
Conclusion
We are now at the end of our blog discussing why QuickBooks Error PS036 terminates the latest tax table download. The methods you must apply to fix the issue are also present in the blog, and we hope you use them to avoid problems updating the payroll.
Talk to our team of QB experts at +1-855-738-2784 if you need further assistance to rectify the error.
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